Today, even the classical fax machine has benefited from an upgrade. You may have subscribed to a service that enables you to send and receive faxes from the convenience of your smartphone.
However, in the event you’re unhappy with your current service, looking to minimize costs, or there’s no longer a need to use faxes, you might wish to cancel your subscription.
Making Sense of Your Subscription
Different fax services offer a variety of subscription options that can be recurring monthly or annually, auto-renewing until you actively cancel them.
The specifics around refunds typically are dependent on each company’s policy, which can often be found in their Terms and Conditions. Take time to carefully read and grasp those stipulations.
Finding Your Fax App Subscription Details
- For iOS users: Your subscription details are tucked neatly within your device settings or in the App Store.
- For Android users: The Play Store or Android settings hold the key to your subscription details.
- For Web users: Your subscription details are held on your account page, accessed through the fax app’s website.
How to Unsubscribe From Fax App
iPhone Users
- Go to Settings: Locate and tap the Settings icon on your iPhone.
- Tap on Your Name: At the top of the Settings, you will see your Apple ID with your name. Tap on it.
- Select ‘Subscriptions’: In the panel that opens, tap ‘Subscriptions’.
- Find the Fax App: In the ‘Subscriptions’ tab, you will see your active and expired subscriptions. Find the fax app and tap on it.
- Choose ‘Cancel Subscription’: After tapping the fax app, you’ll be on the Edit Subscription page, where a Cancel Subscription option will be available towards the bottom. Tap on this option.
- Confirm the Cancellation: A pop-up message seeking confirmation for ending your subscription will appear. Confirm to finalize the cancellation.
Android Users
- Open the Google Play Store: Find and open the Google Play Store on your device.
- Tap on the Menu icon: The menu icon is represented by three horizontal lines on the top-left of the screen. Tap on it.
- Select ‘Subscriptions’: In the menu that appears, find and select the ‘Subscriptions’ option.
- Find the Fax App: You will see a list of all of your active subscriptions associated with your Google account. Find and tap on the fax app from this list.
- Choose ‘Cancel Subscription’: After selecting the fax app, you’ll see the details of your subscription. Find and tap the ‘Cancel Subscription’ button.
- Confirm the Cancellation: A confirmation message will appear to ensure you want to cancel your subscription. Confirm to finalize the cancellation.
Post-Cancellation Steps
It’s essential to ensure a cancellation confirmation after canceling to prevent any continuous charges. Understanding what happens after cancellation is crucial, such as when you will lose access to your services and when the final charges will be billed.
Final Remarks
Whenever you need to cancel an app subscription, it’s always good to make sure you’re aware of the cancellation process and when you’ll lose access to your services. Don’t hesitate to contact your fax app’s customer service for further assistance with app-specific instructions.
If you’re looking for a new fax service to meet your needs, FaxBurner offers a flexible, easy to start, easy to cancel solution with options ranging from free to paid. Check out our account options today.
